Cancel my subscription!!

Reply

Cancel my subscription!!

jonclell
Casual Listener

I want to cancel my spotify subscription. When I enter my password as verification, it tells me it is not the correct password. It is the same as I use to log into FACE BOOK and it is also the same I use to log into SPOTIFY. I want my subscription cancelled before 03-11-2012. THANK YOU!!!

5 Replies

Re: Cancel my subscription!!

TheBostonSteame
Newbie

OMG I JUST TRYED THAT THE SAME **bleep** HAPPENS TO ME like i was trying to cancel the free premium and it said INCORRECT LOGIN LIKE THIS IS MAKING ME SO **bleep** ANGRY BRO

Re: Cancel my subscription!!

jonclell
Casual Listener

I sent an email to support@spotify.com, they said "we aim to get back to you in three days" What a bunch of **bleep**. I have contacted my bank and asked them to stop the hit on my account. I'm concerned that this could escalate to a much bigger problem for me and a lot of others that are having the same issues. Is SPOTIFY a legitamate company or is this a big SCAM?

They know this is an issue and choose to do nothing.

Re: Cancel my subscription!!

renegadeimp
Gig Goer

To cancel it simply remove your payment information.  You will automatically go to Free status on your next billing date.

Re: Cancel my subscription!!

jonclell
Casual Listener

I can't remove my payment information. I tried that too!!

Re: Cancel my subscription!!

Sam
Spotify
Spotify
Hey everyone,

Could you try logging out of Facebook and trying again?

Alternatively, could you try going through a different internet browser. So, instead of Internet Explorer, try Google Chrome or Firefox.
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Check out how we're doing over @SpotifyStatus

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