Help Wizard

Step 1


Cancel subscription button is missing

Cancel subscription button is missing

I follow the steps to cancel my subscription, but when I go to manage account page there is no button to cancel it (attached).


Can someone help me to find a way to cancel it?




2 Replies

Hello, I would recommend you contact Spotify and specify them the account you want to cancel your subscription to.


You can contact support by filling this online contact form:
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.

I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.


You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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