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Hello I need help to know how to cancel my subscription to spotify I just can't pay anymore so I need to do this ASAP
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Accepted Solutions
Marked as solution

What you will have to do is:

 

1. Contact Support 

2. Fill in the form with cancellation request

3. Provide your DOB and Post Code (this will speed things up)

4. Press send

Normally someone will get back to you within 24h

 

JOB DONE...



iB'

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22 Replies

Hi, and welcome to the community!

All you have to do is go to your subscription overview, and click the cancel subsciprion/manage subscription button.

 

Liam

i am being double charged and want to cancel subscription

You can cancel your subscription from your account pages but if you are being charged twice every month the probability is that you set up two accounts, one with a username and the other with an email address.

 

If you get in touch with the payment team using the online contact form they can help get this sorted. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.

Please cancel my subscription a.s
A.p

You need to cancel your subscription yourself from your subscription page.

Marked as solution

What you will have to do is:

 

1. Contact Support 

2. Fill in the form with cancellation request

3. Provide your DOB and Post Code (this will speed things up)

4. Press send

Normally someone will get back to you within 24h

 

JOB DONE...



iB'

Hi,

Please cancel my subscription to Spotify as of today.  Thanks 

I want to say I have paid for this month, my card was just charged...$9.99.  Please cancel after my month is over before you charge my card again. 

 

thanks

 

Pattie

Hello @pcushing7 You can cancel your subscription by following the instructions here.

I am also trying to cancel my subscription. I have gone into subscription overview and then tried, without success, to get into the manage subscription section.  This has been over a week now.  HELP!!!

@roymcg Can you go direct to the cancellation page? What browser are you using?

I'm trying to cancel my subsciption but it keep on saying it wil be automaticly renewed! WTF How is this possible anf how can i fix this!

 

Cheers

 

Murf004

@murf004 

 

To cancel your subscription, you need to sign into this page:

 

https://www.spotify.com/accounts/subscription/

 

Also check out the help guide:
https://support.spotify.com/learn-more/faq/#!/article/How-to-cancel-your-subscription

 

If you don't see a cancel option,

You might have subscribed to premium through the iPhone or iPad app.

To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

If you offered a ligit product. U wouldnt make it impossible to cancel. If anyone subscribe to this crap they're nuts spotify. Sucks

How are you supposed to sign in if you keep saying my info is incorrect

To whom it may concern I would like to cancel my subscription with Spotify as Of July eighth 2015 exactly at 8:45 Eastern standard time I would appreciate it if they will cancel my subscription . My account is little 21@yahoo.com . Thank you

Where would I find the subscription page

Hi,
Please cancel my subscription to Spotify as of today.
I subscribed thru fido and being via Fido, it has no option to cancel.
Thanks

fixed

I would like to cancel my Spotify. Account cause I do not have the money

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