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Canceled Subscription, Still being charged

Canceled Subscription, Still being charged

I made sure to cancel my free Premium subscription trial over a week before I knew the trial would be over and I would begin being charged. Now I was charged and my account is overdrafted. 

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1 Reply

Hi there and welcome to the Spotify Community,

I suggest you contact the Spotify staff using this @SpotifyCares on Twitter or by filling in this form https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you get an e-mail from no-reply then answer it and they will get in touch with you.

If you have any questions, don't hesitate to ask.
Kind regards,
Felix

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