Announcements

Help Wizard

Step 1

NEXT STEP

Canceled but charged???

Canceled but charged???

Hi I canceled my Spotify Premium subscription but 9.99 was charged to me today...
Reply
4 Replies

Hey @Keviinpark!

 

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription. 

Hmmm....I really did intend do cancel it maybe it didn't. Just charged my paypal today. 22nd

How can I get a refund?

@Keviinpark,

If you think you are eligble for a refund, you can get in touch with @SpotifyCares on Twitter or through the contact form.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random