Canceled my subscrition

[Apelvägen6]

Hi! 

I just cancelled my subscription because  I got 12 free months through Telia in Sweden. Now i still have premium and need to get free before i could change it to my free months. How do i do to fix it?

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.