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Canceled my subscrition

Apelvägen6
Newbie

Hi! 

I just cancelled my subscription because  I got 12 free months through Telia in Sweden. Now i still have premium and need to get free before i could change it to my free months. How do i do to fix it?

1 Reply

MattSuda
Spotify Star
Spotify Star

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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