Canceled subscription still charged me $9.99 USD. No response from support.

Canceled subscription still charged me $9.99 USD. No response from support.

Margrethelund
although I have unsubscribed my premium, I am still being charged every month. I have no other accounts, I've checked.
Reply
3 Replies

Maxim

Hey @Margrethelund,

 

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Margrethelund
I got one, but dont have it anymore because i didnt think it was necessary to save. I dont know what to do, but i dont eant to pay for something i cant use

Maxim

Please take a look at this support article: https://support.spotify.com/account_payment_help/payment_help/canceled-but-still-charged/

 

Thank you!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts