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Cancellation Issue

Cancellation Issue

I am trying to cancel my premium account, but when I log in on my computer, all I get is this screen:

 

 

 

 

 

 

 

If I try to cancel from my phone, I click "Account" and all it shows is that I have a premium account. there is nothing to click or cancel the account. Am I looking in the wrong spot?

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1 Reply

Hey there,

 

since you pay 12.99, it hints me that you pay via in-app purchases. So you need to cancel that in your app / within iTunes / the app store.

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