Cancellation Problems

[Cosmasbreeze]

I have spotify free and I didn't know that it starts charging after the trial period. I don't use it any more but it keeps charging my debit card. I am trying to cancel it but I can't. I go to my subscription page and there is no the option of cancellation. What should I do? Thanks.

[Carina]

Hey @Cosmasbreeze and welcome to the community!

So you are not able to remove your payment method / cancel your subscription on this page? 

If that's the case or you get an error by trying to remove, I'd suggest reaching out to the official support team by using this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.