Spotify Community

Joanel32 · ‎2015-02-19

Why did I get charged $9.99 for Premium if I already cancelled Free Trial before it's expired?!

I want a refund.

Taylor · ‎2015-02-19

Hi @Joanel32 , and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify can work with you to get you a refund.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony

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Cancelled Free Trial But Still Got Charged for Premium Membership

Cancelled Free Trial But Still Got Charged for Premium Membership

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