Cancelled Premium at the end of last year but STILL BEING CHARGED

[user-removed]

Hello,

I cancelled my Premium subscription on this account at the end of last year but have still been getting charged! I cancelled it because I cancelled my Facebook and wanted an account that was indepedant of Facebook, which is on Premium.

How can I be refunded? I have not been on this account since the end of 2014 and did put in a request for my subscription to be cancelled!!

Many thanks,

Gingembre Dubois

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.