Cancelled Premium, getting charged for next month anyhow...please refund

[jehley]

Hi,

I had the spotify evaluation. I cancelled it before the end of the February, but it looks like I have been charged for the month of March anyhow... 

Please refund the charge for March.

Thank you,

  jehley

[MattSuda · Accepted solution]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[jehley]

Thank you matt - I appreciate it!

[MattSuda]

You're welcome

[jehley · Accepted solution]

The Spotify staff was very helpful and resolved this for me quickly. Thanks again to Matt for the link to support!

[MattSuda]

You're welcome! Glad to hear everything is resolved.