Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cancelled Subscription after but should still have a month of premium

Cancelled Subscription after but should still have a month of premium

Spotify,

I cancelled my premium subcription after you withdrew 10 bucks from my bank accout. The withdrawal was done on the 24th of match, I should still have premium for another month but now i don't. Can someone please fix this. Without renewing my subscription i would like the month of premium i got charged for. 

Thank you

Reply
1 Reply

Hey, I've looked up at your case and we sent you an email on this. It seems that your case has been passed on for a refund and your Premium status terminated.

So you should get your money back in a few days. Is that all ok?
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

Suggested posts