Cancelled Subscription

[Gelvera]

Cancelled Subscription last month and it still came out this month do to financal issues and it just came out of my paypal and i do not have the money for it as i cancelled it

Help pls i do want to come back just do want this to effect that

[KatesHere]

Hey there @Gelvera, welcome to the community!

That doesn't sound right. First thing to do is look for your confirmation email. All users get one after they cancel. Check your email, including Spam, as sometimes emails like to hide in there. If you can't find one, then it's most likely you didn't finish the cancellation process successfully.

As for a refund, you can check Spotify's policy here.

Hope this helps 🙂

K