Cancelled Wrong Premium Account

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Cancelled Wrong Premium Account

CeCe39
Casual Listener

Plan

Premium/Free

Country

USA

Device

Moto z4

Operating System

Android 9

 

My Question or Issue

I have 2 accounts, but cancelled the Premium on the wrong account! I have a 3 month premium subscription on my back up account... Can I switch it to my main account? 

 

3 Replies
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Re: Cancelled Wrong Premium Account

Moderator
Moderator

Hey there @CeCe39,

 

Thanks for reaching out about this! 

 

If you want to have your subscription moved to your preferred account, you should get in touch with support.

 

Let us know how it goes!

PetyaModerator
 
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Re: Cancelled Wrong Premium Account

CeCe39
Casual Listener
Thank you for reaching out to me. Support got right on it and everything
was resolved within an hour!
Highlighted

Re: Cancelled Wrong Premium Account

Moderator
Moderator

Hey @CeCe39,

 

Thanks for getting back to us! 

 

We're happy to hear (read) you've had a positive experience with support and everything got resolved so fast. Remember - you're always welcome to post in the Community whenever you have Spotify-related questions or need help. 

 

Enjoy your music 🙂 

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
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