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Cancelled my Subscription, but still getting charged

Cancelled my Subscription, but still getting charged

Avatar of tlynott
Newbie
2016-12-22 06:44 PM

How do I get in contact with Customer Service?  I am continuing to get charged for my monthly subscription, but have been on a free account for 3+ months now.  Please provide me with contact information on how to rectify.

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Avatar of Bittencourt
Spotify Star
Spotify Star
2016-12-22 08:50 PM

Hey @tlynott, thanks for posting in the Spotify Community. 

 

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

 

Please double check this and let me know, ok?

 

 

BittencourtSpotify Star
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