Cancelled premium to early


Cancelled premium to early

Casual Listener

I've had 7 days for free and 3 month for 0.99 but today the account switched from 7 days to the 3 months and i cancelled it to early bacause i wanted to cancel my premium after the 3 months. So my question is, is it possible to get my 3 months for 0.99ct back. I hope you can help me.

1 Reply

Re: Cancelled premium to early


Hey @anoukhermsen, welcome to the Community! 


You should still have your 3 months of Premium. What do you see when you log into your Account Overview?


If your account shows as Free and you were already charged 0.99, we suggest you contact us via email here.


Be sure to let us know how it goes.