Cancelled student discount before the year was up

[emily_b]

I subscribed to spotify on Febuary 4th 2016, under the impression (from Unidays and Spotify) that the discount would be applied for a year. However, this month I've been charged the standard rate for Spotify rather than at the student discount. Any way i could get that refunded? I've reapplied my student code so my future bills should be £4.99.

[Maxim]

Hey @emily_b,

If you think that you're eligible for a refund, please get in touch with Spotify via the contact form or one of the social media channels. Their support team will be able to take a look at your issue and you'll hear from them shortly :).

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.