Cancelling Premium

[lucyrjones18]

Hi, 

I got the 3 months spotify premium for 99c, i want to unsubscribe this evening as it is going to charge me 9.99EUR tomorrow, Whenever I enter my password to cancel, it brings me to a page saying Sorry, Try again later.

This is a joke, I simply want to unsubscribe.

[KatesHere]

Hey there @lucyrjones18, welcome to the community!

That's not good. Can you try cancelling after clearing out the cache/cookies memory in your browser? If that doesn't work, you can open an incognito/private window and try again, or use a different browser altogether.

Let me know if that helps!

K

[lcolling]

Have you tried changing your password? Otherwise you can contact the Spotify support directly. They'll do it for you. 🙂