Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cancelling Subscription

Cancelling Subscription

So I need to cancel my subscription, but when I have to put in my password it says it is incorrect. I JUST logged into the spotify with that saem exact password, not even a minute before. And I KNOW I am typing it right. How do I fix this? And don't tell me to change my password because that has been done as well.

 

Reply
1 Reply

Hey there!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

Suggested posts