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Cancelling premium subscription

Cancelling premium subscription

I've tried to cancel my premium subscription using the steps provided in the "help" section.

 

However, the subscription page does not contain a link to cancel, screenshot below.

 

Does anyone know how I can cancel please? SPOTIFY.PNG

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2 Replies

You might have subscribed to premium through the iPhone or iPad app.


To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

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@Gabi_d wrote:

I've tried to cancel my premium subscription using the steps provided in the "help" section.

 

However, the subscription page does not contain a link to cancel, screenshot below.

 

Does anyone know how I can cancel please? SPOTIFY.PNG


I can see that you subscribed through Apple, so please contact them if you'd like to cancel.

 

Let us know if we can help with anything else!

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