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Cannot Change Email

Cannot Change Email

Plan

Premium

Country

Australia

Device

iPhone 12 & Samsung S10

Operating System

Windows 11

 

My Question or Issue

When trying to update email, i receive the following message 

"For your protection we are unable to process your request at the moment. Please try again later"

 

Any ideas what this is about

 

Reply
2 Replies

Hey @totant 

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

 

Also, try in a different device (computer, tablet, etc.)

 

Hope it helps. 🙂

osorniosSpotify Star
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Error message "something went wrong, please try again" received multiple times when trying to update email address.

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