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Cannot Log Into Spotify via Web or Android

Cannot Log Into Spotify via Web or Android

Hey everyone, as of yesterday I was automatically logged off of Spotify on my mobile device (Android) and have since been unable to log back in. I log in using facebook and have tried to remove it from my facebook apps settings, reinstalling Spotify, etc. with no luck. Has anyone experienced this and can let me know how they fixed the issue?

As of now all I can do is log into the community forums. If I try to login via Spotify's main page I get "This page has a redirect loop" and when loggin in through Spotify mobile app, I get "Unable to login. Either the Username or Password is incorrect". I have tried to contact support since yesterday but havent gotten a response via email yet. 

 

Any help would be greatly appreciated. 

Reply
4 Replies

I have exact same problem!
This Friday, I was automatically logged out from all my devices, and can't log back in!
I use a Facebook account, but when I try to log in with Facebook, it says "Unable to login. Either the username or password is incorrect"
I tried reenabling Spotify app in my Facebook profile, changed my Facebook password, tried logging in with facebook email and password - nothing helped!
When I go to https://www.spotify.com/us/account/overview/ I get a "This webpage has a redirect loop" error.

Account details:
email - eterius@gmail.com
id - 2227b26rwnkignq6rkj37duwy

Account is premium.


Already tried to contact Spotify support via "contact us" form, but haven't get a reply yet.

I would appreciate any help, I really miss my music 😞

Thank you.

Can anyone help? Haven't got any response from Spotify support yet...

same problem 

 

Account details:
email - a_stelmah@outlook.com
account- astelmah

Account is premium.

Same problem...cannot log back in and also could not access online with premium subscription?

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