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Cannot Log in to Spotify, my account seems to have disappeared

Cannot Log in to Spotify, my account seems to have disappeared

My facebook was accidently linked to someone else's spotify account. They followed the " I linked to the wrong Facebook account. What do I do?" help page and disconnected from facebook like it suggests. However now I can't log in to my account. I have a primium membership, and signed up with facebook and i'm going around in circles.

 

  • When I try loggin in with Facebook on any of my devices I get a messgase from Facebook saying " you have already authorised spotify" then a "longin Failed Error: 404" message on the app. 
  • When I try to log into my account at spotify.com using Facebook I get this message "You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log in with your Spotify credentials. If you do not have a Spotify account, sign up." 
  • When I try to sign up again using Facebook I get this message : email_already_exists 
  • I tried loggin in with my user name and facebook password and I get this message : Incorrect username or password.
  • I tired to reset my password using my username I get this message: The username you provided is not associated with an active Spotify account.
  • And finaly when I tried to sign in with my email I get this message : It looks like you are using your Facebook credentials to log in to Spotify. To change your Facebook password go to your settings page at facebook.com.

....and I'm back where I started, trying to log into spotify using facebook. 

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2 Replies

I had to sign up to spotify again with a old email adress just to post this! All of the help links redirect to a sign in page and I CANNOT SIGN IN ! 😞 

Have you already solve your problem? It seems we have the same situation. I think my account was hacked. I lost my playlist and i cannot log in my email and username. Also, i can search my username, some of my public playlist are still there but it has additional created plylist with unknown language

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