Cannot Login on iPhone Browser

[keggr]

Cannot login on iphone browser. I get an "oops something went wrong" error.

Plan

Premium

US - Country

Device

(iphone 11, ios 13.2.3

[DanielTham]

Hi @keggr 

Did you try to login using the app? Do you have any issues logging into the app?

Let me know!

[keggr]

No issues logging into the app.

[user-removed]

Probably another account is logged in. Have you tried going to spotify.com on the browser and check if there's an account logged in?

[Katerina]

Hey there @keggr,

Thanks for posting about this here in the Community!

We'd recommend giving it another try in an incognito or private window in your device's browser. 

If you're still having troubles, it'd be helpful if you could let us know if the same issue persists when using a desktop browser instead. Any screenshots of the error message you see would also be useful so we can take a look. Just make sure that there's no private/sensitive info displayed.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂