Cannot Switch from Premium to Student Plan

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Cannot Switch from Premium to Student Plan

mariaangela
Newbie

 

I have been verified as a student until January 5th, 2020. That is what the page says after I go through verification. There are no other instructions and once you click out of that page...nothing has changed. 

 

So I was up for renewal today and figured maybe I could go in and renew to another plan....well, spotify charged my paypal account a day prior to the scheduled renewal date so now I am renewed on the family plan again and cannot get my account to switch to student.

 

Can someone please help me.

 

I am using Google Chrome, and have also tried icognito tab as well. No luck. I have tried everything that I can think of. Can someone help me out as I would really like to save some money here since school takes every last dime I have left to my name. Ha!

student screen shot.JPG
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Re: Cannot Switch from Premium to Student Plan

Rock Star 11
Rock Star 11

Hi there,

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

I hope this helps! :)

BruneliciaRock Star 11
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