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Cannot access profile to change profile settings or subscription to change settings

Cannot access profile to change profile settings or subscription to change settings

Every time I try to access my spotify profile page it comes up blank or I get an error message (502) so I can't change any settings on my account.

My subscription status says  "Sorry, could not get your subscription status at the moment." so I can't even change my subscrition status. I don't understand why I have no account information. I can't get a hold of customer service to get help with this and am really frustrated.  

Can anyone help with this?

 
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2 Replies

Hey there,

We're having a little website issue at the moment, please keep an eye on the thread here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/The-subscription-page-says-Bad-Gatew...
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Should now be fixed.
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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

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