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Cannot cancel Spotify Premium

Cannot cancel Spotify Premium

When I try to cancel the subscription for my fathers account (he doesn't want it anymore).

 

On the last step of the cancel I get this:

 

This site can’t be reached

The webpage at https://www.spotify.com/nl/account/cancel/cancel-without-reauth/might be temporarily down or it may have moved permanently to a new web address.

ERR_SPDY_PROTOCOL_ERROR
 
How do I cancel his subscription now?
 
I tried this several times with different cancel reasons. All with same result.

 

Reply
4 Replies

Hi, same problem here. I'm trying to cancel it for an hour

 I have the same problem, I have a discount that comes with my phone so I want to cancel my regular account. And my account gets updated today... why doesn't it work?

@Raalders @ufoneq @Ankie1

 

Are you still having problems? Have you tried with a different browser?

 

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
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It's ok now, but thanks for advice

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