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Hi - I see other posts on this topic but am unable to reply to them. Very frustrated trying to retain my Premium account within the 14 day time frame. The system seems to lock me into a catch-22.
I am originally from the UK but now live in the US but cannot update my account country or payment method.
Steps I have tried:
1. Change county via account > Option to change country is greyed out
2. Change country via payment options > will not allow me to enter a US credit card as my country is still set as United Kingdom
3. Check my IP Address (https://whatismyipaddress.com/) reads my laptop as in New York so as per the guidance it should have already update to US over UK.
Help please this is driving me mad.