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Cannot change device password

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Cannot change device password

As the title says. When i try to change to change the device password i get an unspecified error. I have tried several times now.

 

I do the following:

 

1. I request the set device password email

2. Click link in email

3. write password twice and click set

 

I have attached a screenshot of the error page

 

Screen Shot 2016-03-01 at 08.15.00.png
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Hey @jaybro

 

Can you try using an incognito window? If that doesn't work, you can generate the device password from Facebook. Head over to Settings > Security > App passwords.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hey @jaybro

 

Can you try using an incognito window? If that doesn't work, you can generate the device password from Facebook. Head over to Settings > Security > App passwords.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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