Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot change location of spotify account despite changing credit card payment

Cannot change location of spotify account despite changing credit card payment

I've just moved from the UK back to Singapore and moved back home to stay with my family. My dad has Spotify Family and I would like to be part of his list of family members. I've already changed my payment details to my Singapore Credit Card, but I can't seem to change my country to Singapore (from GB), despite being charged $9.99 per month for spotify. 

Do I have to wait until the next deduction before I'm listed as in Singapore before I can make the switch to Spotify Family? 

Cheers.

Reply
1 Reply

Hey @oliverleow, welcome to the Spotify Community!

 

For a Premium user trying to change your country settings, your new payment method and country settings will be in effect from your next payment date.

 

Please let me know if there's anything else I can help you with! Happy listening 🙂

Suggested posts