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Cannot change my country

Cannot change my country

I can't change my country.

I used to live in the UK, now I live in the US and if I try to go to my account page my country says "United Kingdom" and is grayed out and there is no way to change it.


I tried from mobile and from desktop.


Don't know what to do cannot use spotify anymore.

 

Marcello

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2 Replies

@Kariddi 

 

Welcome to the Spotify Community!

 

This problem is currently being looked into.

 

Please add a comment to this issue post here:

https://community.spotify.com/t5/Ongoing-Issues/Unable-to-change-country-settings-as-a-free-user/idi...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
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The ongoing issue page has been updated with steps on how to contact support to get this fixed:

 

https://community.spotify.com/t5/Ongoing-Issues/Unable-to-change-country-settings-as-a-free-user/idi...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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