Cannot download data because of passwordpromt (Facebook Login)

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Cannot download data because of passwordpromt (Facebook Login)

burnshred
Casual Listener

I guess the title says  everything, I get prompted for a password when downloading personal data although I do not have such a password because I used Facebook Login.

 

4 Replies

Re: Cannot download data because of passwordpromt (Facebook Login)

Rock Star 11
Rock Star 11

Hi there,

 

Have you signed up to Spotify via your Facebook account or you just connected your Facebook account to your Spotify account?

 

Thanks! :)

BruneliciaRock Star 11
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Re: Cannot download data because of passwordpromt (Facebook Login)

burnshred
Casual Listener

I used Facebook Login thus I do not have a password for Spotify. Otherwise I would not be that surprised by a password prompt.

Re: Cannot download data because of passwordpromt (Facebook Login)

burnshred
Casual Listener

In addition my archive is only 170 kB, I want something like this: https://bit.ly/2CTE6YG

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Re: Cannot download data because of passwordpromt (Facebook Login)

Rock Star 11
Rock Star 11

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

I hope this helps! :)

BruneliciaRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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