Cannot download data because of passwordpromt (Facebook Login)

[burnshred]

I guess the title says  everything, I get prompted for a password when downloading personal data although I do not have such a password because I used Facebook Login.

[Brunelicia]

Hi there,

Have you signed up to Spotify via your Facebook account or you just connected your Facebook account to your Spotify account?

Thanks! :)

[burnshred]

I used Facebook Login thus I do not have a password for Spotify. Otherwise I would not be that surprised by a password prompt.

[burnshred]

In addition my archive is only 170 kB, I want something like this: https://bit.ly/2CTE6YG

[Brunelicia]

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

I hope this helps! :)