Cannot edit profile

Reply

Cannot edit profile

dbb3d
Casual Listener

Plan

Premium

Country

Usa

 

Device

LG Rebel 4

Operating System

Android

 

My Question or Issue

Cannot edit profile althrough info on Facebook is correct, which is how I lpg in to Spotify.

3 Replies
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Re: Cannot edit profile

Rock Star 15
Rock Star 15

Hi there @dbb3d,

thanks for posting !

 

Please make sure to check out this help page on changing personal details.

 

Let me know how it goes

OneByBooRock Star 15
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Re: Cannot edit profile

dbb3d
Casual Listener

That wasnt helpful at all. You just linked me to the place I'm having the issue, not a solution. I am unable to edit the information on the personal account page. I have updated my Facebook info, where Spotify says its getting my info. I cannot change or edit email, gender, or birth year under the 'Edit my Profile' section of the Spotify site. I definitely won't renew my premium if I can't even have my account information correct. Yeesh.

Re: Cannot edit profile

kenatch
Music Fan

There are 2 ways to create an account

 

If your account is made using Facebook, your account details will be locked as what details Spotify got from your Facebook account. Your display name will be what your name on your Facebook account. Username will will be set of numbers and letters. Your Spotify profile picture can be edited using desktop application. Email address can't be change on the website. It's locked until they update it, I guess.

 

If your account is made using an email address and you log in using your email address and password. You will be able to select the Display name you like upon sign up. Username is the same and set of numbers and letters. Email address can be changed on your account page. But I guess they are locked after sign up process.

 

Hope that shed some light. Peace man.

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