Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Free/Premium
Country
USA
Device
Windows 7 Computer
My Question or Issue
Where do I click in my account to get to the stage?
Can't find it anywhere. I've checked all the settings and options
I don't know what it means. My dad gave me a gift card and it is not working, this is going on for weeks now, and I'm talking to some guy from Spotify on Twitter, and he said he was going to check backstage, and then I did not anything more for almost a week.
So I figured ok I'll go into my account and look at the stage to see if anything is different or if there is somewhere to enter the gift card but there is no stage anywhere in my account.
Is he talking about a real stage at the spotify office where they play the music??
Hi @Erin_Baxter,
thanks for the update !
No worries, i'm here to help.
So you're trying to redeem a gift card on your account ?
Could you please let me know which type of subscription you're currently using ?
Have you tried any special offers suggested by Spotify lately ?
In the meanwhile, this gift cards help page might have the info you need.
However, if you're trying to redeem the gift card on your account overview page at Spotify.com with no luck, please provide the error number or the answer given upon trying.
Thanks for your patience 🙂
Hi @Erin_Baxter,
thanks for the update !
No worries, i'm here to help.
So you're trying to redeem a gift card on your account ?
Could you please let me know which type of subscription you're currently using ?
Have you tried any special offers suggested by Spotify lately ?
In the meanwhile, this gift cards help page might have the info you need.
However, if you're trying to redeem the gift card on your account overview page at Spotify.com with no luck, please provide the error number or the answer given upon trying.
Thanks for your patience 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…