Cannot log in, but can create new identical profile

[Daxt3r]

First off all, why is there no way to contact Spotify directly? There is a jungle of back-and-forth rerouting links that leads to the same pages, just sad. 

I could not log into my account, nor reset the password, it said I did not have an account with Spotify. I have a receipt of a premium purchase with that email address. 

I tried to create an account with the same email, name and username, and that worked, but all my playlists are gone and I have no desire to start making new ones. 

I could not use Facebook log in nor have I ever used it. 

I would like a refund of my premium purchase if this is how the app functions. 

[badumtss]

Hi, you can contact to Spotify directly from this page. Login with your new created account and explain your problem there too, they'll contact you.