Cannot log in , help please

[EmaHolclova]

Hi , I need your help . I have a Spotify account I only know the name of and I am still paying for it. I need to log in , and cancel the premium but in current conditions of me , not knowing the password nor the e-mail , i can't . I would love to hear any kind of help , if you want a full conversation , contact me.

Thank you

Plan-premium

Country-The Czech Republic

Device-Cubot

Operating System- android Nougat

[Billy-J]

Hello, welcome to the community. 

Please check your emails and search for “Spotify”. If any results come up, that is the email you registered with Spotify. You can learn more about issues logging in to your account, here. 

Hope this helps 🙂

[EmaHolclova]

Yes , thank you , I have already tried that. But I have a little problem ,
my phone is broken , so I dont have access to all of my accounts. But I
think your idead will still be useful , thanks again.

[Billy-J]

Thanks for the reply. 

You can also check for your emails on a different device, to see what email you signed up with Spotify. To find your accounts, visit this support article. 

Hope this helps 🙂