Cannot log in. "You've already created an account"

[Dom76]

I just got a new iphone and after the restore i get an error "You've already created an account with that email" when trying to log in. I am on the "login" page not the "create account" page. I can log into my account online and used the "log out of everything" link to ensure I am not logged in anywhere.

Has anyone had the same issue?

[Nico]

Hey @Dom76! Welcome to the Spotify Community. ^^

That doesn't sound quite right.
Have you tried reinstalling your app? If not here's a step by step tutorial.
Let us know if that helps, thanks! ^^

Peace

[Dom76 · Accepted solution]

Yes, i have tried reinstalling the app. I also tried to log in on my old ohone with the same result.