Cannot log in to paid account

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Cannot log in to paid account

amg588
Casual Listener

I was forced to log out of Spotify, and when I logged back in, it put me on a free account. I am a paid user and have been for years. I want to get my playlists back, as I am currently still paying for them.

2 Replies

Re: Cannot log in to paid account

JulianA_Bogota
Spotify
Spotify

Hey @amg588! Thanks for writing.

 

Have you tried with any other usernames or email addresses you might have? Also, if your account was created using your Facebook credentials, you can try accessing it by clicking on the blue "Log in with Facebook" button.

 

In case you're still unable to get back to your music after this, our customer support team will be glad to help you out with this one. You can get in touch with them via email, Twitter or Facebook. They'll reply to your message as soon as possible.

 

We hope this helps. Have an amazing day 🙂

Re: Cannot log in to paid account

amg588
Casual Listener
Yes. I have tried this. My playlists will not come back and it has me under a free account still!
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