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So, I have been using my Spotify account for several months now. I have logged in with the same email and password the entire time. Today, I upgraded to Spotify premium, and when I opened my app again it wanted me to sign in again. I tried doing so but an error message saying I had either the wrong username or password showed up.
Unfortunately, I discovered that when I signed up for my Spotify account, I used the wrong email. I wanted to use my school email: <removed> but instead, I used <removed>, meaning I cannot get an email to reset my password.

Two things:
Is there any way that I can get my account back? If not, how can I cancel my subscription to premium without logging in?

 

<Community Star edit: removed sensitive info>

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1 Reply

Hello @ 

 

Thanks for reaching out. In this case, if you're not able to regain access to your email account, I'd recommend contacting Spotify's Customer Support team here. Hopefully they'll be able to help you further

 

Let me know if you have any questions 🙂

Jose_MSpotify Star
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