Cannot log into web player with my Facebook account!

[mantragirl]

Hi!

Haven't been able to log into play.spotify.com for some time now. I'm clicking on "Log in with Facebook", but it gives me error "Incorrect username or password". Although I'm logged into Facebook with my username and password just fine! When my husband logs in with his Facebook account on the same computer, everything works fine.

Can you just reset my Spotify account or something? It seems to be something corrupt on my account.

Karoliine Piksarv

[snip]

[mantragirl]

So nobody can help with this??? 😞

[mantragirl]

By the way, login to this community.spotify.com site to post this comment worked just fine with my Facebook account. It's just play.spotify.com that gives me error about incorrect password! Please help!

[MattSuda]

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.