Cannot login into Spotify for iPad through Facebook

[emilyb613]

I have an iPad and I just redownloaded the app to it. I attempt to login thru Facebook like I normally do, but it says, "Hi there, connect your Facebook account using your Spotify credentials". Huh? I don't have Spotify creds--I use Facebook! I tried typing in my Facebook creds, but nada.

Any advice?

Best,

Emily

[Peter__]

Hi Emily 🙂 

This has been escalated as an issue with the community staff, it appears there is currently an ongoing issue with Facebook logins but they are aware and working on it I am sure. 

As a workaround if you set up a device password and retrieve your numerical spotify username, which is the same process as described here logging in using those details should work for you. 

Peter

[Joelbrave]

Have same issue on new iPhone 5, never had problem with iPhone 3GS iOS 6. Spotify asks for spotify login after I click the Facebook link, never had a spotify login only used Facebook.

[Joelbrave]

I got around the issue by clicking the free trial link on the iPhone app. Not sure what the deal was and I don't feel 100% sure I've got all my playlists back, but at least the app (I am a premium subscriber) is working.