Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot login with email and username is unrecognizable

Cannot login with email and username is unrecognizable

So it appears the integration services developed between Spotify and Microsoft are rather poor.

 

1. I cannot login with my email address and password.

2. The username created for me through "move my music" is unrecognizable as it was system generated.

 

How does one get to be able to login using their email and password or at least change their username so they CAN login with a username and password?

Reply
0 Replies

Suggested posts