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Cannot login

Hey...

why I couldn’t login into spotify app on iphone ???

but I still can login on web. Even i already uninstall and reinstall again.

please help me with this issue 

817513E0-7A9E-4DEC-803E-66B3CA098EB2.png
Reply
2 Replies

Hey @acehigh!

 

Thanks for reaching out. It looks like you're on the Sign Up screen, and not the Log In screen.

 

Could you close the app on mobile, reopen it, and click the Log In option?

 

If you're using a username and password, be sure to fill in the correct fields with the correct information. If you have a Facebook-created account, simply click 'Log In With Facebook'.

 

Hopefully this helps; let us know if you're still having some difficulty, and if any other devices seem to give you this.

 

Thanks,

hey jack, thanks for your help. But still I can’t login by mobile app.
But i can do it on web.
Is there any suggestions???
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