Cannot remember password, E-mail doesn't exist, still logged in some devices

Cannot remember password, E-mail doesn't exist, still logged in some devices







(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue


Right now i am having this problem that i forgot my password. I also cannot login with my email, because it turns out that i've written my email with a typo while creating this sccount, making it non-existant .

Though i am STILL logged in some devices: On my pc and on chrome.

Is there a way i can recover my password or my change my email (without typing my password to confirm said change), so i can log into my spotifyapp on my phone? 

Thanks in advance!

1 Reply


Hi @Fresh4,


Thanks for reaching out to the Spotify Community!


If you don’t have access to the email associated with your Spotify account, I would recommend getting in touch with Customer Support using this anonymous contact form. They’ll take a look and do their best to update the email address.


Make sure that you are logged out of any Spotify account in your browser when using the anonymous contact form, so that the username and custom email fields will show up; that way, you can enter the information for the account that you’re having trouble with.


Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.


I hope this helps, and let me know if you have any other questions.


Have a good day!

TreyAnastasioSpotify Star
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