Help Wizard

Step 1


Cannot search for music

Cannot search for music

Using my iphone, when searching for a song, or artist, getting message "An error occurred Try Again".  

I have premium service

I have deleted offline devices

I have uninstalled and reinstalled the app onto the phone


Seriously frustrating, and no help from Spotify.

1 Reply

Hey @Thegarvans!


Welcome to Community and thanks for bringing this up.


It looks like the app is having trouble keeping a stable internet connection. Does this happen while connected to WiFi, 3G/4G or both?

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