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Cannot see account page on artist.spotify (chromebook)

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Cannot see account page on artist.spotify (chromebook)

Plan

Premium

Country

Netherlands

Device

Chromebook ideapad S330

Operating System

Chrome OS

 

My Question or Issue

 

When I log in to Spotify for Artists, I get to the main page. However, when I click on account name > My Account

Which directs to "https://artists.spotify.com/c/"  I just get a blank page and nothing loads. This only happens on my Chromebook. On PC and Mac it works fine, also using Chrome browser.

 

I have tried clearing the cache but it doesn't do anything. Any ideas what the problem is and how I could solve it? Also wasn't sure where to post this... apologies if it's in the wrong category.

 

Reply

Accepted Solutions
Marked as solution

Hey @StrayBullets, thanks for reaching out to the Community!

I'm sorry to hear this. 

I'd recommend getting in touch with Spotify for Artists here. They'll take a look and do their best to help.

 

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @StrayBullets, thanks for reaching out to the Community!

I'm sorry to hear this. 

I'd recommend getting in touch with Spotify for Artists here. They'll take a look and do their best to help.

 

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks, Billy!

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