Help Wizard

Step 1

NEXT STEP

Cannot see address in my account

Solved!

Cannot see address in my account

Hi! I am having problems with finding my address for my Family account. I was invited to a Family account by a family member, I accepted, but now he got an email that there is something wrong with my address. But I cannot go and check because I can't find it....

Thank you!

 

 

Reply

Accepted Solutions
Marked as solution

Hey @crissbbbm,

 

It’s not possible to change or view the address of an existing plan. If you’ve moved, forgot the address or if you entered the wrong details, you’ll need to cancel and resubscribe.

 

If you're not the plan owner, then the plan owner has to resubscribe.

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @crissbbbm,

 

It’s not possible to change or view the address of an existing plan. If you’ve moved, forgot the address or if you entered the wrong details, you’ll need to cancel and resubscribe.

 

If you're not the plan owner, then the plan owner has to resubscribe.

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts